Frequently Asked Questions
FAQ and Answers
Most frequent questions and answers
The major advantage is price: You get a high quality design for just $20-$70. You don`t have to hire a web designer or a web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.
After you complete the payment via our secure form, then you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contains the following: PSD file(s), HTML file(s), fonts and advanced clipart library.
Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.
- Build a website using the template in any way you like.
You may not:
- Resell or redistribute templates (like we do).
- Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
- Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)
Non-exclusive purchase means that other people can buy the template you have chosen some time later.
Exclusive purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.
Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 webpages online now according to statistics on www.google.com.
Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.
Sorry, we do not provide membership based services.
Please use MoneyBookers payment option. They accept payments by check
Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you`ve carefully read `sources available` section. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.
Make sure that these charges have different order IDs. If it is so, contact our billing department.
Yes. Please contact our billing department and they will reactivate your link.
The template has been sold out for exclusive price. Look for similar templates in our collection!
Please visit our Help Center Section to get detailed information.
Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the `sources available` field in the template preview window.
Adobe Photoshop is the world`s most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.
We think that Macromedia Dreamweaver is the best.
You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site of the developer: http://www.macromedia.com/software/
This means that .fla file is incompatible with your Flash version. Please install Flash MX2004 or Flash 8 (check the software requirements to the template) to edit this file.
No. Our flash templates can be edited only with Macromedia FlashTM
Yes, you can.
We recommend you to purchase images from www.gettyimages.com.
Sorry, our corporate policy prohibits direct contacts with contractually obliged designers.
Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Mind that when you purchase the template with ordinary or exclusive licence you`re entitled to create only one project (one domain name).